What our customers are saying…
“I'd like to say THANK YOU to you and the whole staff at Alpaca Direct (I
don't know if there are 2 of you or 50). Your products are first rate but most
of all I am impressed and grateful for what I consider to be OUTSTANDING
Customer Support. The turnaround time, the straight-forwardness of your
communications, your cheerfulness and attitude serve as the model for great
service. I really appreciate it and wanted to let all of you at Alpaca Direct
know that.
Thanx again for wonderful service and wonderful products!”
M.V., WA
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“Greetings from Canada.
Just a little note to let you know that my 2n'd sweater arrived today, and it
too is just lovely. I'm very pleased, and it's great that all this is possible
is even possible. All the best - I'm fine for warm weather wear now, but I'll
keep checking the site - winter comes around every year, especially here.”
U.W., ON
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“I just received my first order of alpaca socks and I'm THRILLED! I am headed
to Nagano, Japan as the Director of Special Olympics health research and you all
are going to keep my feet warm! Thank you so much!”
M.C., MA
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“Just to let you know- the package arrived in time for Christmas and the
wrapping was BEAUTIFUL. She loved the robe. Thanks so much for your care.”
D.N., VI
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“I just wanted to take the time to say thank you for your great customer
service. The poncho did arrive on time and my mother in law loved it. It's not
easy to find business people that care about service any more. I found it
refreshing doing business with your company. I will be ordering from Alpaca in
the future. Thank you again.”
E.V., NM
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“I ordered last night and you came through. Product arrived today and they are
thrilled. It is great to find a company who has service and product to match.
When it comes to Alpaca you have my loyalty.
Happy Holidays to your staff”
D.S., TX
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“Ordered a sweater as a present for my sister and she absolutely LOVED it.
Thanks for helping me give a great gift.”
Z.G., MD
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“Customer Service provided great support when I called and made it easy to
place the order over the phone. You guys did a great job with gift wrapping and
the prompt delivery was very impressive! Thank you Alpaca Direct!!”
R.A., FL
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“The socks were for my 85 year old mother's birthday. They came gift wrapped
and she was ecstatic ! She loves the socks and she says that they "keep her
feet so warm". Thank you so much for a great product.”
D.R., MD
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“I liked the site, easy to find, it is in my favorite folder. I will be
ordering in the future. I no longer needed what I ordered, but I will order
again. Thank you”
C.C., NY
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“Being from NJ I thought when I ordered that it would take at least a week for
delivery after a delay day or two of for as most companies put it (preparation
time). What a pleasant surprise that after only 2 hours I received an e-mail
telling me the item was shipped and even better the item was delivered 2 days
later. THE very best experience in internet shopping I have ever had. (I order
on an average once a week)”
R.W., NJ
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