Alpaca Direct - Home
My Account  |  View Shopping Bag   (0 items )  | Go to Checkout  
Welcome Women
Top Sellers
Accessories
Sweaters
Scarves/Wraps
Sleepwear
Socks
Outerwear
Ponchos
Dresses
Capes
Gift Cards
Men
Top Sellers
Sweaters
Scarves/Wraps
Sleepwear
Socks
Golf
Ski
Shirts
Gift Cards
Baby and Kids
Top Sellers
Scarves/Wraps
Fur Toys
Gift Cards
Home Goods
Accessories
Blankets/Throws
Jewelry
Top Sellers
Bracelets
Necklaces
Earrings
Pendants
Gift Cards
Yarn and Fiber
Yarn
Needles
Accessories
Patterns
Wool Roving
Books
Magazines
DVD's
Sample Cards
Gifts
Gifts for Him
Gifts for Her
Gifts for Kids
Gift Cards
Clearance
Yarn
Accessories
Sweaters
Scarves/Wraps
Sleepwear
Golf
Ponchos
Ski
Shirts
Dresses
1-888-306-0111
 
Order Online!
Secure and Easy


Google Checkout Accepted

Gift Card

Find us on Facebook

Merchant Services
 
Free Priority Air Shipping on orders of $75.00 or more See details
Search    

Caring For Your Alpaca Product

Hand-washing is the gentlest method of cleaning an Alpaca garment, and will add years to the life of your Alpaca apparel.

Follow these four simple steps and your Alpaca purchase will give you years of luxurious comfort and wear.

1. Gently wash in warm water with a mild soap (mild shampoo will do) and thoroughly rinse in water of the same temperature. Special care must be taken as wet Alpaca fabric can weaken and stretch out of shape. Never wring or twist. Gently press excess water from garment.

2. While supporting the weight of the wet garment lay it on a dry towel. Ease the garment back into shape and roll up in the towel. Press to remove excess water and repeat this step with a second towel.

3. On a flat surface lay the sweater on a fresh, dry towel, until thoroughly air dried.

4. Once your Alpaca garment is dry you will want to fold it carefully, avoiding a center crease. Never hang an Alpaca sweater as it will stretch the garment out of shape. Lay flat in a drawer or on a closet shelf.

If stains persist:
In the event of stubborn stains, dry cleaning may be the only solution. We do not recommend machine washing. That being said, should you decide to use your washing machine, secure the garment in a tied pillowcase and set on gentle cycle; cool water. Proceed to steps 3 and 4.

To clean and restore the luster to your alpaca garments, we offer specially formulated shampoo and rinse products.

Socks
All socks are machine washable (cold) with the exception of the reversible Alpaca knit socks.

Continue Shopping >



 

 
A Happy Alpaca Direct Customer Says:
 
I have recently purchased Baby Cashmerino yarn from you. My local yarn shop frustrated me with slow and sloppy service and I turned to you since my project had a deadline approaching fast (baby blankets for twin girls due early May). Your service rep was extremely helpful and checked on the spot yarn availability. You had it available and shipped the same day and I got it within 3 days which greatly helped my stress level and now I am almost done with the first blanket and looking forward to start the second. The yarn is beautiful, colors are exactly as shown on your website and exactly what I wanted. Thank you so much. I should have just skipped my local yarn shop and gone directly to you. I'll remember it for the next time. And by the way your price was LOWER than my local shop. Thank you again. You are the best. Gratefully Danijela
 
Danijela, San Mateo, CA - March 1st, 2013
 
Read More Testimonials
 

 

Provide Us Feedback
Enter your suggestions/comments:
Email address:  
 
Contact Customer Service
If you have an issue that requires immediate attention, please Email us or call us toll free at 1-888-306-0111 (24/7).
 
Win A Free Alpaca Bear
Email address:  
Order by Phone: 1-888-306-0111  |   100% Satisfaction Guaranteed!
Where's My Stuff?
• Manage your Account
• Check your Order Status
  Shipping & Returns
• View our Shipping Rates
• View our Returns Policy
  Customer Support
• Forgot your password?
• Visit Customer Service
About Us | Affiliates | Privacy | Security | Legal | Sitemap | Customer Reviews
 
2013 Alpaca Direct. All rights reserved.

secure websites
Click to verify BBB accreditation and to see a BBB report.